All orders are usually shipped within 48 – 72 hours of receiving your order though processing times may vary due to availability of merchandise.Orders received on weekend days, holidays and after 1 pm EST will begin processing the next business day.Orders are processed Monday through Friday excluding holidays. Orders are not delivered on the weekends or federal holidays.See more information in the damage section below. Inspect product upon delivery, it there is any damage please make sure driver notes it on the Bill of Lading.Our shipping company will usually call you to arrange a delivery. Someone must be present to unload and sign for the order. Drivers will usually unload the delivery off the truck, however you will be responsible for getting your order inside and from the curb (The driver will not take the tile into your home or business). Please contact us directly or by emailing us at for assistance with any purchase. Riad Tile currently does not offer international shipping through our website.All domestic orders are shipped via FREIGHT.
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